Privacy policy
At My Mocean Healers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, visit our website, or interact with us in other ways.
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By using our website and services, you consent to the practices described in this policy.
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1. Information We Collect
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We may collect the following types of information when you interact with us:
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Personal Identification Information: This may include your name, email address, phone number, mailing address, and any other information you provide to us voluntarily.
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Health and Medical Information: We collect information related to your medical history, physiotherapy treatments, and progress, which is necessary to provide you with our services.
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Payment Information: We may collect credit card or payment details for processing transactions related to our services.
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Usage Information: We may automatically collect information about how you use our website, including IP addresses, browser types, and website usage data through cookies or similar technologies.
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2. How We Use Your Information
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We use the information we collect for various purposes, including:
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Providing Services: To deliver the physiotherapy services you request, including treatment, appointments, and consultations.
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Communication: To send updates regarding your appointments, treatment plans, or other relevant information.
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Customer Support: To respond to your inquiries, provide assistance, and resolve any issues.
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Billing and Payments: To process payments and manage your account.
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Marketing: With your consent, we may use your contact information to send promotional material, newsletters, or offers related to our services.
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Improving Services: To analyze usage trends and improve the quality and functionality of our services and website.
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3. How We Protect Your Information
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We take the security of your personal information seriously. We employ a variety of security measures, including encryption, secure servers, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
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4. Sharing Your Information
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We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
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Service Providers: We may share your information with trusted third-party vendors who assist with billing, appointment scheduling, or other business operations.
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Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
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Business Transfers: In the event of a merger, acquisition, or sale of business assets, your personal information may be transferred.​
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5. Cookies and Tracking Technologies
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Our website may use cookies and similar tracking technologies to improve user experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. However, disabling cookies may limit your experience on our website.
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6. Your Rights
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Depending on your location, you may have certain rights regarding your personal information, including:
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Access: You may request access to the personal information we hold about you.
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Correction: You may request to update or correct any inaccurate information.
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Deletion: You may request that we delete your personal information, subject to certain exceptions.
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Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
If you would like to exercise any of these rights, please contact us using the information below.
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7. Third-Party Links
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Our website may contain links to third-party websites or services. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.
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8. Children’s Privacy
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We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete such information.
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9. Changes to This Privacy Policy
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We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the occasionally, We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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10. Contact Us
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If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
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Mocean Healers
Email: Admin@moceanhealers.com
Phone: +91 7977324724
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